OUR SOLUTIONS
Verification of Benefits
Providers choose Legacy Health to deliver a solution that confirms the patient’s coverage, accuracy, and active status while also preventing payment delays and ensuring patients do not receive an unnecessary self-pay bill.
Insurance Verification
Legacy Health staff verify the accuracy of the insurance information for patient accounts and confirm that the insurance coverage is active.
We reach out to insurance companies promptly to free up the provider’s in-house resources to work to provide quality patient care.
Our staff offers wide-ranging skills in various areas of revenue cycle management. They do not stop needed tasks until securing accurate patient and insurance information. This persistent approach aids in fewer patient complaints, cleaner claim rates, and lower denial rates.
Referral Requests
Legacy Health staff gathers referral details and submits notes in a clean and timely manner, ensuring the patient is contacted faster for appointments.
Legacy Health staff reviews clinical records, office notes, and pertinent information to relieve provider staff of time-consuming tasks. Outsourcing challenging tasks allows the front-end resources and nursing staff more time with their patients.
Our staff compiles important information and sends it as a package. We have vast knowledge of what is required from a referral standpoint, which allows us to get the information and send it correctly the first time.
Prior Authorization
Legacy Health works to gain prior authorization for patient care including clinical procedures, medications, surgical procedures, cath lab procedures, chemotherapy, radiation oncology, and more.
By choosing Legacy Health, we focus on necessary details while ensuring we don’t lose track of the big picture — patient care and revenue. Our staff has a multifaceted skill set based on our training and best practices.
We obtain authorization for many different care areas and properly attach the information to the claim form. By taking the right steps, we increase payments and improve provider satisfaction.