Trainee Associate – Operations (Night Shift)

We are always interested in attracting professionals to our company and ready to consider all interesting offers. You can send your resume per email or faxwith the remark “HR department” and we will contact you if we have a position available.

Job Role
– Act as the first point of contact for all our clients providing excellent service and follow-up until resolution
– Ability to coordinate between all departments internally and also with clients in resolving customer escalations
– Meeting daily, weekly and monthly goals regarding volume and quality
– Maintaining all required reports and trackers to the set standards of the company

Qualifications / Skills Required
– Fluency in English and excellent communication skills
– Age between 19 to 25 interested in a career in the BPO/ KPO industry
– Previous experience in Data Entry, Customer Service & Revenue Cycle Management will be an added advantage
– Ability to work on night shift (US Time Zone)
– Computer literacy (MS Office Packages)
– A team player
– Good leadership skills

Selected candidate can look forward for:
– A competitive salary package above the industry average
– An excellent working environment
– Excellent career development
– Transport and training related to the industry will be provided